Hello all,

I came across an excellent tool this week and I thought I'd share my experience with it and maybe if others implement it, we can share our experiences.

4Q is a survey tool that lets you implement a permission based survey of your visitors. Giving you the ability to let your customers speak with you. To not repeat whats already been explained very well on Avinash's blog - you can read about it directly at http://www.kaushik.net/avinash/2008/03/4q-the-best-online-survey-for-a-website-yours-free.html

Few key points:

1. It is permission based and not invasive. No pop up windows.
   
2. It is short
3. It is extremely easy to implement
4. You can regulate the percentage of visitors that are offered the survey.

It is a free tool, no strings, no ads - nothing. Many of you may already be following Avinash Kaushik's blog and may have already heard of it - but I just wanted to drop in a post incase it was missed.

We implemented it last night and are already gaining insight into what visitors are coming to the site for. Although a little early for actionable insights - I am certain we will find some very useful information here.

Please Note - I am not affiliated with 4Q, iPerceptions or Avinash Kaushik (apart from being of the same country of origin :-) - which really means nothing in this global village.) I am just a huge fan of Web Analytics.

Enjoy!

Manjula