I have set up custom shipping options for different regions and different prices for numbers of products.

How do I get the custom shipping methods drop down box to show up in the shopping cart?

Do I need to check the shipping calculator box? Does something need to be added in the  custom html part?

There is probably something really basic that needs to be done, but I have spent quite a few hours trying to determine what I need to do and thought I would just ask for help.

Thanks,

Horseshoe
 

To display the shipping methods on the Shopping Cart page you must first have either a zipcode or the city/state/zip even if the rules are not dependant on the destination address.  You will need to turn on the Shipping Calculator, but you can set its type to use the zipcode only version so it isn't as intrusive.

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Stefan Barlow
Systems Architect
AmeriCommerce

Ok, I have checked show shipping calculator and put zip code. It still does not show any shipping options.  Do you know of something else I need to do?

Horseshoe

It sounds like a configuration issue, what is the URL to your store?  I'll have a look at your settings, or you can open a support ticket.

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Stefan Barlow
Systems Architect
AmeriCommerce

The url is http://groundcontrolhorseshoes.americommerce.com  for the configuration problem with the shipping methods not showing up.

 

Thanks 

I noticed a few things.  You have the rule based both on total number of items and shipping weight, but the shipping weight on the products is so small that it seems you wouldn't ever match both "1-4 total items" and "2-8 lbs".  I removed the weight restrictions to simplify the rules for testing.

Then I noticed you overrode the shipping rates on the products themselves.  For testing I used Clear Size 000.  On the shipping tab of the product you selected Flat Rate and put a price of $0 for all the items.  I changed this back to Auto-Calculation and the Texas rate pulls as expected.

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Stefan Barlow
Systems Architect
AmeriCommerce

Stefan,

Great! Thanks so much, that helped solve that problem. I made those changes as you suggested and it worked.

What do I need to do to make my Canada and Mexico rate come up as well as other countries? I have two shipping prices for out of the US. Canada and Mexico is one price and the other counties is another price. I am getting an error when I try to check them. Could you please take a look?

 

Thanks,

Horseshoe 

I just tested the same product with both Canada and Mexico and it works well.  You might consider changing the & sign to be "and", the code for the shipping method names currently replaces the "&" sign with the HTML code for that symbol, which is "&" and it makes the dropdowns look strange.

If your rate is the same to the other countries, you might just make one region with the other countries in it so you can make one set of rules instead of duplicating.  Same for Mexico and Canada.  Hold the Control button down while clicking several countries on the Region page and you can select several to define as a region.

If you make these changes and have a problem, please provide a specific example to test and we can help you get it right.

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Stefan Barlow
Systems Architect
AmeriCommerce

Ok thanks for your help. I appreciate it.